We believe the following aspects are key in building leadership excellence
CUSTOMER FOCUSED STRATEGY
Way of developing a plan that emphasizes the needs and expectations of our customers but also recognizes that the value of some customers is bigger than the others and plan to act accordingly.
ENGAGING THE TEAM
This is about giving your team direction and freedom to be extraordinary and enabling high level of employee engagement.. Leaders need to understand the individuals and their styles in the team and then adjust their messages accordingly.
How to establish performance goals and identify performance standards, capability of creating SMART goals and leading using constructive feedback and coaching. How to conduct an effective performance review.
CULTURE OF ACCOUNTABILITY
Understanding the importance of personal accountability and how leverage that among the people in your team and organization. This is about getting done what you said you’d get done.
Understanding and being able to utilize the principles of successful change in organization and among individuals to smoothen the so often inevitable distraction.
EXCELLENT LEADER (INDIVIDUAL FOCUS)
Reflect and learn about yourself, coaching and mentoring. Understanding the role of successful leader and how to build trust in the workplace.